Contact us
We welcome your questions and feedback. For a quick and efficient answer, click here to see the frequently asked questions.
Please call 1.866.726.SAND (1.866.726.7263) to speak to a customer service representative.
Monday - Friday, 10:00am - 4:00pm, EST or
Email: sales@ecksand.com.
For press, contact Ecksand Jewels group Montreal head office, 1255 University Street, H3B 3X2, Suite 1502, Montreal, Quebec, Canada, phone number: 1.514.804.SAND (1.514.804.7263).
Frequently Asked Questions
- How do I create an Ecksand account?
- Is shopping on Ecksand.com safe and secure?
- Can I purchase over the phone?
- Will a sales tax be charged to my order?
- How will my jewel be packaged?
- How much does shipping cost?
- Will I be able to get a money back refund or store credit if I return my purchase?
- Where will Ecksand.com ship to?
- How should I take care of my jewel?
- Where can I go for an Ecksand repair?
- Where else can I find Ecksand jewelry?