At Ecksand, we believe that jewelry is forever. That is why we guarantee each Ecksand jewel by handcrafting all of our jewelry in Ecksand's state of the art atelier in Montreal, Canada and offering a lifetime craftsmanship warranty for all of our customers. Ecksand promises to always be by your side. In the case something happens to your original Ecksand jewel and you believe it has resulted from a craftsmanship defect, Ecksand is more than happy to step in and assess the situation. With the Ecksand Lifetime Warranty, Ecksand will repair or replace the damaged part(s) of your jewel free of charge. Please note that this warranty extends to all Ecksand purchases excluding custom rings and does not cover damage from normal wear and tear, for example.