The Montreal store is opened to happily serve you. Appointments are highly suggested (especially during the weekend) so you avoid the wait and get the attention you deserve upon your Ecksand visit. Simply book your appointment online and we look forward to seeing you!
Prefer to do everything by video? For a virtual design consult, click here
How it works
Book your in-store appointment now, shop when it's convenient for you.
01.
Arrange your appointment
Select your preferred type of appointment in our booking tool. Click next and select your preferred date and time.
02.
Tell us what you want
Fill in your information and leave a comment letting us know what you’re interested in so we can help (a lot!).
03.
Confirm your appointment
Confirm your appointment details and you’ll receive a confirmation email right away.
04.
Come visit!
Drop by our Montreal jewelry store at your scheduled time to enjoy a personalized shopping experience.
Meet us in Downtown Montreal
632, Cathcart Street Montreal, Quebec, Canada H3B 1L9
HERE ARE YOUR APPOINTMENT OPTIONS
Meet with a Bridal Expert
45 minutes
Interested in our bridal styles? An Ecksand expert will guide you through our bridal collection, from our coveted engagement and wedding rings to our exquisite diamond and gemstone options.
Meet with a fine jewelry Personal Shopper
45 minutes
Want to know more about Ecksand fine jewelry? One of our Personal Shoppers will guide you through our exquisite fine jewel collections to find the look and fit that’s right for you.
Pick-up an order
15 minutes
Choose this option if your order is ready and you want to pick it up at the Ecksand Montreal store.
Due to the measures we’re implementing to ensure the health and safety of our team, there may be a small delay in processing both online orders and in-store pick-ups. But we’re working to ensure you receive your Ecksand order as soon as possible!
Can I pick up in-store?
Yes, you can pick up your Ecksand order in-store. Our Montreal boutique is open from Monday to Friday, from 11am to 6pm, Saturday from 10am to 5pm and on Sunday from 12pm to 4pm. We do accept walk-in visits, but with a limited number of clients permitted in-store at one time, we recommend that you book an in-store appointment in advance. You can use our digital booking tool to do so. Simply select “Pick-up an order” in the appointment options and complete the booking process. Do you still want to walk in? You can also book an appointment upon your arrival at the Montreal boutique to reserve the next available time slot if there is a waiting line.
What measures are being implemented in-store to reduce the spread of COVID-19?
It is normal to feel excited but anxious about setting foot in stores and that is why we’re abiding by all recommended protocols put in place to collectively keep transmission rates low. As a result, we’ve made a few changes to our in-store experience to ensure everyone’s safety in our boutique. Here’s what to expect at your next visit to our Montreal Boutique:
1. The Montreal Boutique will be open under limited hours. (Monday - Friday: 11am - 6pm; Saturday: 10am - 5pm)
2. For your convenience, we’ve set up a sanitizing station at our boutique’s entrance. We ask that you disinfect their hands and take one of the provided face masks upon entering the boutique.
3. All Ecksand team members will be wearing reusable cloth masks to reduce the spread of germs. These locally-crafted masks have been made along the highest of medically-recommended standards.
Are Ecksand Client Services available?
Ecksand Client Services are available under limited hours. You can reach out to our team by phone, through text (438-925-8274 or by call (1-866-726-7263 toll-free) or through email ([email protected]). We are also excited to announce the launch of our Virtual Design Consultations. This new digital service allows you to chat directly with one of our expert Ecksand designers and see all the best Ecksand fine jewelry options from the comfort of your own home.
Craftsmanship for a Cause: Ecksand Face Shields
We’re making and donating a new kind of jewel, reusable medical face shields, to help in the fight against COVID-19.
